All healthy, productive relationships are based on trust. With it, relationships develop and grow; without it, individuals and institutions alike are doomed to fail.
We build trust by demonstrating trustworthy behavior consistently over time. This includes demonstrating that we value and respect other people, even when we don’t like or agree with them. It means doing what we say we’ll do – every time – so that people learn that they can take us at our word.
When people operate in a trusting environment – where they trust and are trusted – they’re likely to be more open to new ideas, to give more of themselves, and to stick with someone or something longer when the going gets tough.
Beginning with their own behavior, if leaders promote a climate of trust, people will more confidently and openly contribute their best without fear of being compromised or undermined.
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